How we collect, use, and protect your personal information

Knotonecraft is committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information when you shop with us at knotonecraftja.com.

Section 01

Data We Collect

Section 02

How We Use Your Data

Section 03

Legal Basis for Processing

We ensure that you provide consent to the processing of your data where required. In other cases, processing is necessary to perform our contract with you — for example, to fulfil your order.

Section 04

Third Parties

We share data only where necessary with the following parties, who are bound to handle your data securely:

Section 05

Data Transfers Outside Jamaica

Personal data will not be transferred to a state or territory outside of Jamaica unless that state or territory ensures an adequate level of protection for your rights and freedoms, or where you have provided your consent to such a transfer.

Section 06

Data Retention

We retain transaction records for a minimum of 7 years in accordance with Jamaican tax legislation. Account data is retained while your account is active and for up to 3 years following your last interaction with us. Marketing and cookie data is retained for up to 90 days.

You may request deletion of your data at any time by contacting us.

Section 07

Security

We maintain appropriate technical and organisational security measures to protect your personal data from unauthorised access, cyber threats, accidental loss, or destruction.

Section 08

Contact Us

For any privacy-related requests or questions, please reach out to us directly:

Email: knotonecraft@outlook.com